Last Updated: September 10, 2025

These Terms of Service (“Terms”) govern your use of the Digital Scaleups website (www.digitalscaleups.com) and our services. By accessing our website or purchasing services, you agree to comply with and be bound by these Terms. If you do not agree, you must discontinue use of our website and services.

1. Scope of Services

• Digital Scaleups provides professional services including but not limited to:
  
  
  • Web design and development
    
    
  • Hosting and technical support
    
    
  • Ads management (Meta, Google, TikTok, etc.)
    
    
  • SEO (on-page, technical, local, and content strategy)
    
    
  • Social media and video creation
    
    
  • Graphic design and branding assets
    
    
• Service details, deliverables, and timelines are outlined in proposals, contracts, or invoices specific to each engagement.
  
  

2. User Responsibilities

• You agree to provide accurate, current, and complete information when engaging with us.
  
  
• You represent that you have the legal authority to enter into agreements on behalf of yourself or your business.
  
  
• You are responsible for ensuring that any materials you provide (e.g., images, logos, copy) do not infringe third-party rights.
  
  

3. Payments and Billing

• Payment terms are defined in contracts, proposals, or invoices.
  
  
• Unless otherwise stated, payments are due before services are rendered.
  
  
• Late payments may result in suspension or termination of services.
  
  
• All fees are non-refundable unless explicitly stated in writing.
  
  
• For recurring services (such as retainers or hosting), fees are billed automatically on the agreed schedule.
  
  

4. Intellectual Property Rights

• Digital Scaleups Content: All content on this site (text, logos, graphics, layouts, etc.) is owned by Digital Scaleups and protected by intellectual property laws. You may not copy, distribute, or exploit any part of this site without written permission.
  
  
• Client Content: You retain ownership of any materials you provide to us. By providing them, you grant us a license to use them for the purposes of delivering services.
  
  
• Deliverables: Upon full payment, ownership of final deliverables transfers to the client, except for proprietary tools, code frameworks, or methodologies used to produce them.
  
  
• We reserve the right to display completed work in our portfolio and marketing unless otherwise agreed in writing.
  
  

5. Confidentiality

• Both parties agree to keep confidential information private and not disclose it without prior written consent, unless required by law.
  
  
• Confidential information includes business strategies, client lists, pricing, and project-related data.
  
  

6. Service Limitations and Disclaimers

• Our services are provided on an “as is” and “as available” basis.
  
  
• While we use industry best practices, we do not guarantee specific outcomes such as a particular ranking position, number of leads, or revenue figures.
  
  
• We are not responsible for downtime, errors, or issues caused by third-party providers (e.g., hosting companies, advertising platforms, payment processors, or social media sites).
  
  
• Results may vary depending on market conditions, competition, and client cooperation.
  
  

7. Limitation of Liability

• To the maximum extent permitted by law, Digital Scaleups is not liable for indirect, incidental, or consequential damages (including loss of profits, data, or goodwill) arising out of your use of our services.
  
  
• Our total liability in any claim relating to our services shall not exceed the total amount paid by you for those services in the six (6) months prior to the claim.
  
  

8. Indemnification

You agree to indemnify and hold harmless Digital Scaleups, its directors, employees, and contractors from any claims, damages, or expenses (including legal fees) arising from:

• Your misuse of our services
  
  
• Violation of these Terms
  
  
• Infringement of third-party rights by materials you provide
  
  

9. Termination of Services

• Either party may terminate services with written notice, subject to specific contract terms.
  
  
• We reserve the right to suspend or terminate services immediately if you breach these Terms, fail to make payment, or engage in fraudulent or unlawful activities.
  
  
• Termination does not relieve you of your obligation to pay outstanding fees.
  
  

10. Governing Law and Dispute Resolution

• These Terms are governed by the laws of Ontario, Canada.
  
  
• Any disputes shall be resolved in the courts of Ontario.
  
  
• Before formal legal action, both parties agree to attempt resolution through good faith negotiation or mediation.
  
  

11. Changes to These Terms

• We may revise these Terms periodically. Updates will be posted on this page with an updated “Last Updated” date.
  
  
• Continued use of our website or services after updates constitutes acceptance of the revised Terms.
  
  

12. Contact Us

If you have any questions regarding these Terms, please contact us:

Digital Scaleups
Email: [email protected]
Website: www.digitalscaleups.com